Shipping Policy

Last Updated: October 22, 2026

Thank you for shopping at Velnorix. This Shipping Policy explains how we process and deliver orders placed through https://velnorix.store.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation. Processing may take longer during holidays, promotional periods, or due to circumstances outside our control.

Shipping Times

Estimated delivery times depend on your destination, shipping method, and product availability. Your estimated delivery timeframe will be provided at checkout or in your order confirmation when available.

Delivery estimates are not guaranteed and may be affected by carrier delays, customs inspections, weather, or other unexpected events.

Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, we will provide it by email or through your order details. Please allow time for the carrier's tracking system to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Contact us as soon as possible if you notice an error. We cannot guarantee changes after an order has been processed or shipped.

Lost, Delayed, or Damaged Packages

If your package is delayed, appears lost, or arrives damaged, contact us with your order number. We will review the situation and assist you with the carrier investigation or an appropriate resolution.

Customs and Import Charges

International orders may be subject to customs duties, taxes, or import charges, depending on the destination and applicable law. Any responsibility for these charges will be explained where applicable before purchase.

Contact Us

For shipping questions, contact: Email: ECOMUSA69@GMAIL.COM Website: https://velnorix.store